CoinJar incident

Unscheduled PayID / NPP Downtime (CoinJar Australia)

Minor Resolved View vendor source →

CoinJar experienced a minor incident on January 11, 2024 affecting Bank Deposits & Withdrawals, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2024, 08:45 AM UTC
Resolved
Jan 11, 2024, 09:48 AM UTC
Duration
1h 3m
Detected by Pingoru
Jan 11, 2024, 08:45 AM UTC

Affected components

Bank Deposits & Withdrawals

Update timeline

  1. investigating Jan 11, 2024, 08:45 AM UTC

    CoinJar's NPP payment provider is currently investigating issues with delayed PayID / NPP deposits and withdrawals, meaning deposits and withdrawals are not being processed in realtime. Our payment provider is working on resolving the issue. We're sorry for the inconvenience and will provide updates as they become available.

  2. resolved Jan 11, 2024, 09:48 AM UTC

    This incident has been resolved. Deposits and withdrawals have returned to normal. Please email [email protected] if you have any unresolved issues with deposits or withdrawals.