CoinJar incident

Degraded performance with CoinJar Card

Minor Resolved View vendor source →

CoinJar experienced a minor incident on January 7, 2024 affecting CoinJar Card, lasting 28d 22h. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2024, 11:44 AM UTC
Resolved
Feb 05, 2024, 10:34 AM UTC
Duration
28d 22h
Detected by Pingoru
Jan 07, 2024, 11:44 AM UTC

Affected components

CoinJar Card

Update timeline

  1. investigating Jan 07, 2024, 11:44 AM UTC

    Android users may encounter errors when viewing the CoinJar Card tab in the app. We are currently working on a resolution. iOS users remain unaffected.

  2. monitoring Jan 07, 2024, 11:13 PM UTC

    We have identified a fix for this and it will be included in the latest app version. For Android users, please update to version 2.98.1.

  3. resolved Feb 05, 2024, 10:34 AM UTC

    This incident has been resolved.