CoinJar experienced a minor incident on April 29, 2024 affecting CoinJar Card, lasting 5h 36m. The incident has been resolved; the full update timeline is below.
Affected components
CoinJar Card
Update timeline
- investigating Apr 29, 2024, 12:55 AM UTC
CoinJar's Australian card product is currently experiencing issues with card limits not being applied as expected. Impacted services: * Card transactions may be declined if the individual transaction is over valued at $1000 AUD or higher. We're sorry for any inconvenience caused. We are working hard to restore the card limits to their original parameters so that transactions over $1000 are processed as expected.
- identified Apr 29, 2024, 04:19 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 29, 2024, 06:32 AM UTC
This incident has been resolved.