CoinJar incident

CoinJar Exchange: Degraded Performance

Minor Resolved View vendor source →

CoinJar experienced a minor incident on May 31, 2024 affecting CoinJar Exchange, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 06:09 AM UTC
Resolved
Jun 04, 2024, 01:36 AM UTC
Duration
3d 19h
Detected by Pingoru
May 31, 2024, 06:09 AM UTC

Affected components

CoinJar Exchange

Update timeline

  1. investigating May 31, 2024, 06:09 AM UTC

    Our Engineering Team is investigating reports of degraded performance on the CoinJar Exchange platform. CoinJar Exchange users may experience the following: - Delays with CoinJar Exchange modules loading when trying to use CoinJar Exchange in your browser - Orders failing to match. - Ghost orders in the order book across all pairs.

  2. monitoring May 31, 2024, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2024, 01:36 AM UTC

    This incident has been resolved.