CoinJar incident

ID Verification Unplanned Outage

Major Resolved View vendor source →

CoinJar experienced a major incident on July 11, 2024 affecting CoinJar Website and CoinJar for iOS and Android, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 01:14 AM UTC
Resolved
Jul 11, 2024, 01:22 AM UTC
Duration
8m
Detected by Pingoru
Jul 11, 2024, 01:14 AM UTC

Affected components

CoinJar WebsiteCoinJar for iOS and Android

Update timeline

  1. investigating Jul 11, 2024, 01:14 AM UTC

    We are currently seeing issues with ID verification for Australian CoinJar customers. Our Engineering Team is actively working on resolving this issue as quickly as possible. We will provide further updates as soon as we receive more information.

  2. resolved Jul 11, 2024, 01:22 AM UTC

    ID verification issue has now been resolved.