CoinJar incident

Incident: Incoming and outgoing cryptocurrency transfers not being processed

Critical Resolved View vendor source →

CoinJar experienced a critical incident on January 5, 2025 affecting Cryptocurrency Payments, lasting 7h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2025, 10:12 PM UTC
Resolved
Jan 06, 2025, 05:34 AM UTC
Duration
7h 21m
Detected by Pingoru
Jan 05, 2025, 10:12 PM UTC

Affected components

Cryptocurrency Payments

Update timeline

  1. investigating Jan 05, 2025, 10:12 PM UTC

    We're currently investigating an issue that is affecting incoming and outgoing cryptocurrency transfers to and from CoinJar accounts. We will provide updates as soon as they become available.

  2. monitoring Jan 06, 2025, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2025, 05:34 AM UTC

    This incident has been resolved.