CoinJar incident

Incident: Cardano (ADA) Cryptocurrency Transfers Unavailable

Major Resolved View vendor source →

CoinJar experienced a major incident on January 14, 2025 affecting Cryptocurrency Payments, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 09:47 PM UTC
Resolved
Jan 16, 2025, 09:28 PM UTC
Duration
1d 23h
Detected by Pingoru
Jan 14, 2025, 09:47 PM UTC

Affected components

Cryptocurrency Payments

Update timeline

  1. investigating Jan 14, 2025, 09:47 PM UTC

    CoinJar's custody provider has identified an issue affecting Cardano (ADA) transfers and are working on a fix. This affects ADA only. All other cryptocurrency transfers are being processed as normal. We will provide updates as soon as they become available.

  2. resolved Jan 16, 2025, 09:28 PM UTC

    This incident has been resolved.