CoinJar incident
Incident: Purchasing cryptocurrency with Google Pay
CoinJar experienced a major incident on January 13, 2025 affecting Cryptocurrency conversions (buying & selling), lasting 3d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2025, 05:45 AM UTC
CoinJar is working with our payment provider to investigate an issue related to cryptocurrency purchases using Google Pay not being processed. We will provide updates as soon as they become available. In the meantime, please use another payment method such as credit card, debit card or deposit into your CoinJar directly from your bank account. A guide on how to deposit from your bank account into your CoinJar can be found here: https://support.coinjar.com/hc/en-us/articles/202911495-How-to-deposit-funds-to-your-CoinJar Apologies for any inconvenience caused.
- resolved Jan 16, 2025, 09:35 PM UTC
This incident has been resolved.