CoinJar experienced a minor incident on February 27, 2025 affecting Cryptocurrency conversions (buying & selling), lasting 20h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2025, 03:24 AM UTC
CoinJar is investigating an issue affecting cryptocurrency purchases using credit and debit cards. We will provide updates as soon as they become available. In the meantime, please use another payment method such as Google Pay, Apple Pay or deposit into your CoinJar directly from your bank account. A guide on how to deposit from your bank account into your CoinJar can be found here: https://support.coinjar.com/hc/en-us/articles/202911495-How-to-deposit-funds-to-your-CoinJar
- monitoring Feb 27, 2025, 05:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 28, 2025, 12:24 AM UTC
This incident has been resolved.