Update timeline
- monitoring Apr 14, 2026, 04:38 PM UTC
Apr 14, 09:38 PDT Resolved - This incident has been resolved. Apr 14, 09:38 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 14, 09:38 PDT Identified - The issue has been identified and a fix is being implemented. Apr 13, 21:02 PDT Investigating - We are aware that users are experiencing delayed sends for Polkadot. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.
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