Update timeline
- investigating Mar 13, 2026, 06:04 PM UTC
We are aware that some users may be experiencing degraded performance when attempting to use the Asset Recovery tool for transactions on the Base network. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
- investigating Mar 18, 2026, 04:58 PM UTC
We are continuing to investigate this issue.
- investigating Mar 18, 2026, 10:24 PM UTC
We are aware that some users may be experiencing degraded performance when attempting to use the Asset Recovery tool for transactions on the Base network and Ethereum network. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
- investigating Mar 20, 2026, 08:28 PM UTC
We are continuing to investigate this issue.
- investigating Mar 21, 2026, 03:35 PM UTC
We are continuing to investigate this issue.
- investigating Mar 24, 2026, 05:30 PM UTC
We are continuing to investigate this issue.
- investigating Mar 24, 2026, 10:57 PM UTC
We are aware that some users may be experiencing degraded performance when attempting to use the Asset Recovery tool for transactions on Base and Solana network. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
- identified Mar 26, 2026, 05:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 26, 2026, 05:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2026, 05:29 PM UTC
This incident has been resolved.
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