Cognitive3D experienced a major incident on May 22, 2025 affecting Cognitive3D Data Processing, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Cognitive3D Data Processing
Update timeline
- investigating May 22, 2025, 01:28 PM UTC
We are investigating an issue causing a delay in session processing. Session data may take longer than usual to appear on the dashboard.
- investigating May 22, 2025, 01:29 PM UTC
We are continuing to investigate this issue.
- identified May 22, 2025, 01:31 PM UTC
An issue with session processing has been identified and resolved, we are expecting delayed processing for a period of up to 2 hours while the backlog is being cleared.
- resolved May 22, 2025, 02:16 PM UTC
The pipeline is now operating normally. Thank you for your patience.