Cognitive3D experienced a major incident on May 27, 2025 affecting Cognitive3D Data Processing, lasting 7h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Cognitive3D Data Processing
Update timeline
- identified May 27, 2025, 12:18 PM UTC
We are investigating an issue causing a delay in session processing. Session data may take longer than usual to appear on the dashboard.
- monitoring May 27, 2025, 04:18 PM UTC
A fix has been implemented. Session processing may continue to experience delays as we work through the backlog of data.
- resolved May 27, 2025, 08:01 PM UTC
This incident has been resolved.