Cognitive3D Outage History

Cognitive3D had 4 outages in the last 2 years totaling 15h 14m of downtime — averaging 0.2 incidents per month.

There were 4 Cognitive3D outages since August 4, 2024 totaling 15h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.cognitive3d.com

Major May 13, 2026

Delayed Session Processing

Detected by Pingoru: May 13, 2026, 12:42 PM UTC
Resolved: May 13, 2026, 04:13 PM UTC
Duration: 3h 31m

Affected: Cognitive3D DashboardCognitive3D Scene ExplorerCognitive3D Data Processing

Timeline · 4 updates

investigating May 13, 2026, 12:42 PM UTC

We are investigating an issue causing a delay in session processing. Session data may take longer than usual to appear on the dashboard.
identified May 13, 2026, 01:33 PM UTC

The issue has been identified and a fix is being implemented.
monitoring May 13, 2026, 01:51 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 13, 2026, 04:13 PM UTC

This incident has been resolved.

Read the full incident report →

Critical November 20, 2024

Session Processing Delays

Detected by Pingoru: Nov 20, 2024, 07:43 PM UTC
Resolved: Nov 20, 2024, 09:37 PM UTC
Duration: 1h 53m

Affected: Cognitive3D Data Processing

Timeline · 2 updates

investigating Nov 20, 2024, 07:43 PM UTC

We are investigating an issue causing delays in session processing. Some data may take longer than usual to appear on the dashboard. All data is still being collected.
resolved Nov 20, 2024, 09:37 PM UTC

This incident has been resolved.

Read the full incident report →

Minor August 20, 2024

Platform maintenance

Detected by Pingoru: Aug 20, 2024, 08:16 PM UTC
Resolved: Aug 20, 2024, 11:03 PM UTC
Duration: 2h 47m

Affected: Cognitive3D DashboardCognitive3D Scene ExplorerCognitive3D Data ProcessingCognitive3D APIAWS Route53 DNS

Timeline · 4 updates

investigating Aug 20, 2024, 08:16 PM UTC

We are currently investigating this issue.
identified Aug 20, 2024, 08:40 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Aug 20, 2024, 10:36 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Aug 20, 2024, 11:03 PM UTC

This incident has been resolved.

Read the full incident report →

Critical August 8, 2024

Delayed session processing

Detected by Pingoru: Aug 08, 2024, 09:16 AM UTC
Resolved: Aug 08, 2024, 04:17 PM UTC
Duration: 7h 1m

Affected: Cognitive3D Data Processing

Timeline · 2 updates

investigating Aug 08, 2024, 09:16 AM UTC

We are investigating an issue causing delays in session processing.
resolved Aug 08, 2024, 04:17 PM UTC

This incident has been resolved.

Read the full incident report →