Cognitive3D experienced a major incident on April 28, 2023 affecting Cognitive3D Data Processing, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Cognitive3D Data Processing
Update timeline
- identified Apr 28, 2023, 04:28 PM UTC
We are experiencing issues with our data pipeline. We have identified the issue and are working on a fix now. There will be a delay in processing sessions but no data will be lost.
- resolved Apr 28, 2023, 05:07 PM UTC
We have resolved the issue. Sessions that occurred during this period may take up to 24 hours to show up.