Cognitive3D incident

Session Processing Delays

Critical Resolved View vendor source →

Cognitive3D experienced a critical incident on June 3, 2023 affecting Cognitive3D Data Processing, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2023, 05:52 PM UTC
Resolved
Jun 03, 2023, 06:15 PM UTC
Duration
23m
Detected by Pingoru
Jun 03, 2023, 05:52 PM UTC

Affected components

Cognitive3D Data Processing

Update timeline

  1. investigating Jun 03, 2023, 05:52 PM UTC

    We are investigating interruptions with our data pipeline. Data collection is unaffected, but there may be delays in processing incoming sessions.

  2. resolved Jun 03, 2023, 06:15 PM UTC

    This issue has been resolved. Sessions that came in during this period may take some time to appear in the dashboard.