Cognitive3D incident

Degraded Performance

Major Resolved View vendor source →

Cognitive3D experienced a major incident on December 8, 2023 affecting Cognitive3D Dashboard and Cognitive3D Scene Explorer and 1 more component, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2023, 08:14 PM UTC
Resolved
Dec 09, 2023, 01:37 AM UTC
Duration
5h 22m
Detected by Pingoru
Dec 08, 2023, 08:14 PM UTC

Affected components

Cognitive3D DashboardCognitive3D Scene ExplorerCognitive3D Data ProcessingCognitive3D API

Update timeline

  1. identified Dec 08, 2023, 08:14 PM UTC

    We have identified an issue affecting site performance and are working on a fix. You may experience slower-than-usual loading times and intermittent disruptions on the dashboards.

  2. monitoring Dec 08, 2023, 11:35 PM UTC

    We are continuing to monitor the situation; Everything should be fully operational.

  3. resolved Dec 09, 2023, 01:37 AM UTC

    This incident has been resolved.