Cognitive3D experienced a critical incident on August 4, 2024 affecting Cognitive3D Data Processing, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Cognitive3D Data Processing
Update timeline
- investigating Aug 04, 2024, 07:09 PM UTC
We are investigating an issue with delayed session processing. Data is still being collected but may take longer than usual to appear on the dashboard.
- identified Aug 04, 2024, 07:47 PM UTC
The issue has been identified and we are working to resolve it.
- monitoring Aug 04, 2024, 09:10 PM UTC
The issue has been resolved, backed-up sessions are being processed. There may still be some delays as our data pipeline catches up.
- resolved Aug 04, 2024, 10:21 PM UTC
This incident has been resolved.