Cognitive3D incident

Platform maintenance

Minor Resolved View vendor source →

Cognitive3D experienced a minor incident on August 20, 2024 affecting Cognitive3D Dashboard and Cognitive3D Scene Explorer and 1 more component, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 08:16 PM UTC
Resolved
Aug 20, 2024, 11:03 PM UTC
Duration
2h 47m
Detected by Pingoru
Aug 20, 2024, 08:16 PM UTC

Affected components

Cognitive3D DashboardCognitive3D Scene ExplorerCognitive3D Data ProcessingCognitive3D APIAWS Route53 DNS

Update timeline

  1. investigating Aug 20, 2024, 08:16 PM UTC

    We are currently investigating this issue.

  2. identified Aug 20, 2024, 08:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 20, 2024, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 20, 2024, 11:03 PM UTC

    This incident has been resolved.