Cognitive3D incident

Session Processing Delays

Critical Resolved View vendor source →

Cognitive3D experienced a critical incident on November 20, 2024 affecting Cognitive3D Data Processing, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 07:43 PM UTC
Resolved
Nov 20, 2024, 09:37 PM UTC
Duration
1h 53m
Detected by Pingoru
Nov 20, 2024, 07:43 PM UTC

Affected components

Cognitive3D Data Processing

Update timeline

  1. investigating Nov 20, 2024, 07:43 PM UTC

    We are investigating an issue causing delays in session processing. Some data may take longer than usual to appear on the dashboard. All data is still being collected.

  2. resolved Nov 20, 2024, 09:37 PM UTC

    This incident has been resolved.