Cognitive3D incident

Delayed Session Processing

Critical Resolved View vendor source →

Cognitive3D experienced a critical incident on May 13, 2025 affecting Cognitive3D Data Processing, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 06:13 PM UTC
Resolved
May 13, 2025, 07:49 PM UTC
Duration
1h 36m
Detected by Pingoru
May 13, 2025, 06:13 PM UTC

Affected components

Cognitive3D Data Processing

Update timeline

  1. investigating May 13, 2025, 06:13 PM UTC

    We are investigating an issue causing a delay in session processing. Session data may take longer than usual to appear on the dashboard

  2. resolved May 13, 2025, 07:49 PM UTC

    This incident has been resolved.