Codex Health incident

Foresight Patient Chat Unavailable

Major Resolved View vendor source →

Codex Health experienced a major incident on April 17, 2025 affecting Chat and Chat, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 08:20 PM UTC
Resolved
Apr 18, 2025, 12:29 AM UTC
Duration
4h 9m
Detected by Pingoru
Apr 17, 2025, 08:20 PM UTC

Affected components

ChatChat

Update timeline

  1. investigating Apr 17, 2025, 08:20 PM UTC

    Twilio is currently experiencing an issue that is impacting our patient chat: https://status.twilio.com/?_gl=1*16vw571*_ga*MTg1NTk0MjczNy4xNzI5MTk1MTQz*_ga_RRP8K4M4F3*MTc0NDkyMDUzNi4xOS4xLjE3NDQ5MjA1NTEuMC4wLjA

  2. resolved Apr 18, 2025, 12:29 AM UTC

    This incident has been resolved.