Codex Health incident

Allie Provider Reconnect Failures

Minor Resolved View vendor source →

Codex Health experienced a minor incident on August 17, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 05:02 PM UTC
Resolved
Aug 17, 2023, 05:02 PM UTC
Duration
—
Detected by Pingoru
Aug 17, 2023, 05:02 PM UTC

Update timeline

  1. resolved Aug 21, 2023, 05:15 PM UTC

    An issue occurred that prevented some users from "reconnecting" their Allie account with the registered provider. - This did not disrupt the signup flow for new users - This did not disrupt the continuity of care provided by RPM program - All health telemetry data remained sync'd with the provider