Codex Health incident

Foresight Web App Error

Critical Resolved View vendor source →

Codex Health experienced a critical incident on February 21, 2024 affecting APIs and Chat, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 10:01 PM UTC
Resolved
Feb 22, 2024, 03:06 AM UTC
Duration
5h 4m
Detected by Pingoru
Feb 21, 2024, 10:01 PM UTC

Affected components

APIsChat

Update timeline

  1. investigating Feb 22, 2024, 12:38 AM UTC

    We have identified a problem with a third-party vendor that is causing Foresight connection errors. The Foresight Web Application is currently unavailable for most users during this time. Allie and patient-facing applications is not impacted.

  2. investigating Feb 22, 2024, 12:40 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 22, 2024, 02:42 AM UTC

    Issue has been resolved and we're monitoring the situation.

  4. resolved Feb 22, 2024, 03:06 AM UTC

    The vendor incident has been result and no further issues are expected.