Codex Health experienced a notice incident on June 13, 2024 affecting APIs, lasting 8h 56m. The incident has been resolved; the full update timeline is below.
Affected components
APIs
Update timeline
- investigating Jun 13, 2024, 08:26 PM UTC
Some (not all) patient Allie users may be experiencing a degradation in the Allie application. We are currently investigating.
- identified Jun 13, 2024, 09:57 PM UTC
A possible issue has been identified and a fix is in progress.
- monitoring Jun 13, 2024, 11:40 PM UTC
We confirmed that this is only impacting a very small number of users. We're going to silence this incident while we continue to monitor the situation.
- resolved Jun 14, 2024, 05:22 AM UTC
Only 1 user experienced an issue and it seems to not have been something that could impact any other users. Marking incident has been resolved.