Code Execution Outage
Timeline · 1 update
- resolved Jul 29, 2026, 09:43 AM UTC
This incident has been resolved.
CoderPad Outage History
CoderPad is up right nowCoderPad had 24 outages in the last 2 years totaling 80h 36m of downtime — averaging 1 incident per month.
There were 24 CoderPad outages since August 21, 2024 totaling 80h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.
Interview pad execution failures
Affected: Execution Tier
Timeline · 3 updates
- investigating Jul 03, 2026, 01:53 PM UTC
We are currently investigating a outage with the Interview code execution service.
- monitoring Jul 03, 2026, 02:30 PM UTC
We have identified the issue with the Interview code execution service and have implemented a fix. We are currently monitoring the service's health.
- resolved Jul 03, 2026, 02:51 PM UTC
The Interview execution service is now operational
Anthropic Models Unavailable in AI Assistant
Timeline · 2 updates
- investigating Mar 12, 2026, 10:19 AM UTC
We are currently experiencing issues accessing AI models provided by Anthropic in our AI Assistant. Our team is actively investigating the issue and monitoring the situation. We will provide updates as soon as more information becomes available. Other AI providers and services remain unaffected.
- resolved Mar 12, 2026, 04:14 PM UTC
This incident has been resolved.
Partial Interview app outage
Affected: Web Tier
Timeline · 3 updates
- investigating Feb 18, 2026, 09:15 PM UTC
We are currently investigating an issue that is preventing the CoderPad Interview application from loading.
- monitoring Feb 18, 2026, 09:25 PM UTC
After a brief issue with an upstream provider, the Interview application is functional. We are now monitoring the application's performance and availability.
- resolved Feb 18, 2026, 11:01 PM UTC
This incident has been resolved.
Transcription currently unavailable in Interview
Affected: Web Tier
Timeline · 3 updates
- identified Feb 18, 2026, 01:10 AM UTC
The in-pad audio transcription is currently unavailable, due to upstream issues with a service provider. We're monitoring and will update once it's available again.
- monitoring Feb 18, 2026, 03:00 AM UTC
An update from the upstream service provider has restored transcription functionality. We are monitoring this fix and will update again once it has been fully resolved.
- resolved Feb 18, 2026, 03:11 AM UTC
This incident has been resolved.
Screen Projects service interruption
Timeline · 1 update
- resolved Feb 12, 2026, 03:46 PM UTC
This incident has been resolved.
Issues loading Screen Projects questions
Timeline · 2 updates
- investigating Jan 07, 2026, 10:08 PM UTC
We are actively investigating issues with loading Screen Projects questions. Non-projects Screen tests are working as normal.
- resolved Jan 08, 2026, 10:33 AM UTC
This incident has been resolved.
Web requests failing
Affected: Web Tier
Timeline · 7 updates
- investigating Nov 18, 2025, 12:05 PM UTC
We are currently investigating this issue.
- investigating Nov 18, 2025, 12:20 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 01:01 PM UTC
We continue to be impacted by an extended outage at one of our upstream providers. We are investigating further steps for mitigation.
- identified Nov 18, 2025, 02:37 PM UTC
We have taken steps to mitigate the upstream provider issue but are still identifying areas that are impacted. Mitigation steps are continuing.
- monitoring Nov 18, 2025, 03:00 PM UTC
We are seeing services start to recover and are continuing to monitor its progress.
- monitoring Nov 18, 2025, 04:36 PM UTC
We are seeing reduced error rates but continue to monitor the situation with our upstream provider.
- resolved Nov 18, 2025, 05:51 PM UTC
Our upstream provider has resolved their incident and we have re-enabled affected services.
Screen - Increased latency and timeouts
Timeline · 1 update
- resolved Nov 13, 2025, 02:20 PM UTC
We observed an unusual increase in database latency, which led to higher CPU usage across multiple servers. This issue affected the Screen product only. We believe that we have identified the root cause and a patch will be deployed.
Interview & Screen - impacted due to AWS outage
Affected: Web Tier
Timeline · 5 updates
- identified Oct 20, 2025, 03:32 PM UTC
We have identified an issue with an upstream provider causing issues with transcription generation in Interview pads.
- identified Oct 20, 2025, 04:59 PM UTC
We are continuing to monitor the status of our upstream provider's fix for the issue.
- identified Oct 20, 2025, 05:13 PM UTC
We're experiencing some issues related to the global AWS service disruption (https://health.aws.amazon.com/health/status). Our team is closely monitoring AWS recovery effort to restore full functionality as soon as possible. CoderPad systems that may be impacted: - Interview transcription - Screen webcam proctoring - Platform login: login can be impacted by the AWS outage, please go to https://app.coderpad.io/login?skip_hydra=true to login
- identified Oct 20, 2025, 10:14 PM UTC
We still experiencing partial service disruptions due to ongoing issues with some of our upstream providers. While some providers are beginning to recover, full functionality has not yet been restored. We are closely monitoring the situation and will provide updates as our providers continue to recover.
- resolved Oct 21, 2025, 02:35 PM UTC
This incident has been resolved.
Screen - Email delivery temporary delay
Affected: Web Tier
Timeline · 3 updates
- identified Sep 02, 2025, 08:59 AM UTC
We are currently experiencing delays in email delivery due to a temporary service disruption with our email infrastructure provider. This affects candidate invitations, user invitations, and report emails. Our team is actively working with our upstream provider to resolve the underlying issue. All queued emails will be automatically delivered once service is restored.
- monitoring Sep 02, 2025, 12:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2025, 01:09 PM UTC
This incident has been resolved.
Investigating reports of issues with code execution
Affected: Execution Tier
Timeline · 3 updates
- investigating Jun 20, 2025, 08:52 PM UTC
We have received reports of not being able to execute code in some pads, and are investigating.
- investigating Jun 20, 2025, 09:05 PM UTC
Execution latency has returned to normal. We are continuing to monitor.
- resolved Jun 20, 2025, 09:15 PM UTC
This issue is resolved.
Increased latency and timeouts
Affected: Web Tier
Timeline · 7 updates
- investigating Jun 12, 2025, 06:17 PM UTC
We're currently investigating latency issues with the dashboard and pads
- investigating Jun 12, 2025, 06:20 PM UTC
We're currently investigating timeout errors with loading the dashboard and creating pads.
- identified Jun 12, 2025, 06:51 PM UTC
We're investigating an outage from one of our upstream providers (GCP).
- monitoring Jun 12, 2025, 08:20 PM UTC
We're seeing service restored from GCP and continuing to monitor the outage and our services.
- monitoring Jun 12, 2025, 08:38 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 12, 2025, 09:45 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 12, 2025, 09:46 PM UTC
This incident has been resolved.
Web app outage
Affected: Web Tier
Timeline · 4 updates
- investigating Jun 10, 2025, 07:36 PM UTC
We're monitoring an issue with one of our upstream providers that appears to be causing intermittent issues accessing the app.
- investigating Jun 10, 2025, 07:36 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 10, 2025, 08:35 PM UTC
We're seeing error rates return to normal and continuing to monitor this issue with our upstream provider.
- resolved Jun 10, 2025, 09:12 PM UTC
This incident has been resolved.
Upstream provider issues impacting 'AI Assist' features
Affected: Web Tier
Timeline · 2 updates
- investigating Jun 10, 2025, 06:58 PM UTC
We’re currently investigating issues with our upstream providers that are currently impacting the ‘AI Assist’ tab during interviews.
- resolved Jun 10, 2025, 09:11 PM UTC
This incident has been resolved.
Email delivery degraded performance
Affected: Web Tier
Timeline · 4 updates
- identified May 19, 2025, 09:40 PM UTC
Our upstream email provider is having an outage. Email delivery is temporarily unavailable.
- identified May 19, 2025, 09:42 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 19, 2025, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2025, 11:16 PM UTC
This incident has been resolved.
Code Execution
Affected: Execution Tier
Timeline · 3 updates
- investigating Apr 17, 2025, 06:48 PM UTC
Code execution on Interview is experiencing issues., and we are actively investigating.
- monitoring Apr 17, 2025, 07:22 PM UTC
We have implemented a fix and are continuing to monitor closely.
- resolved Apr 17, 2025, 08:09 PM UTC
This incident has been resolved.
Code Execution performance is degraded
Affected: Execution Tier
Timeline · 3 updates
- investigating Apr 16, 2025, 08:47 PM UTC
We are currently investigating this issue.
- monitoring Apr 16, 2025, 08:57 PM UTC
Code execution has returned to normal/fully functional
- resolved Apr 16, 2025, 09:10 PM UTC
This incident has been resolved.
In-pad Zoom calling is unavailable
Affected: Web Tier
Timeline · 3 updates
- identified Apr 16, 2025, 08:07 PM UTC
Zoom, our upstream video call provider, is having an outage. Video calling in pads is temporarily unavailable.
- monitoring Apr 16, 2025, 08:37 PM UTC
Zoom calling in pad is available again, and we are monitoring for any further issues.
- resolved Apr 16, 2025, 09:12 PM UTC
This incident has been resolved.
App unreachable
Affected: Web Tier
Timeline · 4 updates
- investigating Mar 20, 2025, 06:44 PM UTC
We are currently investigating reports of errors throughout the website.
- identified Mar 20, 2025, 06:48 PM UTC
We have identified an issue with an upstream provider, and are actively working to resolve the issue.
- monitoring Mar 20, 2025, 07:43 PM UTC
The incident has been resolved, and we are continuing to monitor.
- resolved Mar 20, 2025, 08:33 PM UTC
This incident has been resolved.
Login Interruptions
Affected: Web Tier
Timeline · 2 updates
- investigating Jan 28, 2025, 03:54 PM UTC
We are currently experiencing issues affecting login to the site. We have implemented a fix and are monitoring its effectiveness.
- resolved Jan 28, 2025, 04:06 PM UTC
CoderPad has resolved a degradation in the log in experience which started at 9:15 ET and was fully resolved at 10:45 ET. A RCA will be available on request within 72 hours.
Pad Creation and Interview Experience
Affected: Web Tier
Timeline · 3 updates
- identified Oct 15, 2024, 03:04 PM UTC
We have identified an issue with the ability to create pads, as well as some in-pad features. We are actively working on a fix, which should go out shortly.
- monitoring Oct 15, 2024, 03:50 PM UTC
A fix has been deployed and we are now monitoring.
- resolved Oct 15, 2024, 05:12 PM UTC
This incident has been resolved.
Issue with Take Home pads
Affected: Web Tier
Timeline · 2 updates
- investigating Sep 06, 2024, 07:21 PM UTC
Take home pads are currently unavailable to create or use. Customers may also be temporarily unable to end Live pads. We are investigating the issue.
- resolved Sep 06, 2024, 09:56 PM UTC
We have resolved this issue and are continuing to monitor our systems for any related problems.
Screen Outage
Affected: Web TierExecution Tier
Timeline · 4 updates
- investigating Aug 21, 2024, 12:20 PM UTC
We are currently investigating this issue.
- investigating Aug 21, 2024, 12:58 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 21, 2024, 01:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2024, 06:01 PM UTC
This incident has been resolved.