CoderPad incident
Interview & Screen - impacted due to AWS outage
CoderPad experienced a minor incident on October 20, 2025 affecting Web Tier, lasting 23h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 03:32 PM UTC
We have identified an issue with an upstream provider causing issues with transcription generation in Interview pads.
- identified Oct 20, 2025, 04:59 PM UTC
We are continuing to monitor the status of our upstream provider's fix for the issue.
- identified Oct 20, 2025, 05:13 PM UTC
We're experiencing some issues related to the global AWS service disruption (https://health.aws.amazon.com/health/status). Our team is closely monitoring AWS recovery effort to restore full functionality as soon as possible. CoderPad systems that may be impacted: - Interview transcription - Screen webcam proctoring - Platform login: login can be impacted by the AWS outage, please go to https://app.coderpad.io/login?skip_hydra=true to login
- identified Oct 20, 2025, 10:14 PM UTC
We still experiencing partial service disruptions due to ongoing issues with some of our upstream providers. While some providers are beginning to recover, full functionality has not yet been restored. We are closely monitoring the situation and will provide updates as our providers continue to recover.
- resolved Oct 21, 2025, 02:35 PM UTC
This incident has been resolved.