CoderPad had 24 outages in the last 2 years totaling 82h 20m of downtime — averaging 1 incident per month.
There were 24 CoderPad outages since July 25, 2024 totaling 82h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an outage in our Code Execution layer and are currently investigating.
Remediation steps have been taken and we are monitoring performance.
This incident has been resolved.
We are currently experiencing issues accessing AI models provided by Anthropic in our AI Assistant. Our team is actively investigating the issue and monitoring the situation. We will provide updates as soon as more information becomes available. Other AI providers and services remain unaffected.
This incident has been resolved.
We are currently investigating an issue that is preventing the CoderPad Interview application from loading.
After a brief issue with an upstream provider, the Interview application is functional. We are now monitoring the application's performance and availability.
This incident has been resolved.
The in-pad audio transcription is currently unavailable, due to upstream issues with a service provider. We're monitoring and will update once it's available again.
An update from the upstream service provider has restored transcription functionality. We are monitoring this fix and will update again once it has been fully resolved.
This incident has been resolved.
This incident has been resolved.
We are actively investigating issues with loading Screen Projects questions. Non-projects Screen tests are working as normal.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
We continue to be impacted by an extended outage at one of our upstream providers. We are investigating further steps for mitigation.
We have taken steps to mitigate the upstream provider issue but are still identifying areas that are impacted. Mitigation steps are continuing.
We are seeing services start to recover and are continuing to monitor its progress.
We are seeing reduced error rates but continue to monitor the situation with our upstream provider.
Our upstream provider has resolved their incident and we have re-enabled affected services.
We observed an unusual increase in database latency, which led to higher CPU usage across multiple servers. This issue affected the Screen product only. We believe that we have identified the root cause and a patch will be deployed.
We have identified an issue with an upstream provider causing issues with transcription generation in Interview pads.
We are continuing to monitor the status of our upstream provider's fix for the issue.
We're experiencing some issues related to the global AWS service disruption (https://health.aws.amazon.com/health/status). Our team is closely monitoring AWS recovery effort to restore full functionality as soon as possible. CoderPad systems that may be impacted: - Interview transcription - Screen webcam proctoring - Platform login: login can be impacted by the AWS outage, please go to https://app.coderpad.io/login?skip_hydra=true to login
We still experiencing partial service disruptions due to ongoing issues with some of our upstream providers. While some providers are beginning to recover, full functionality has not yet been restored. We are closely monitoring the situation and will provide updates as our providers continue to recover.
This incident has been resolved.
We are currently experiencing delays in email delivery due to a temporary service disruption with our email infrastructure provider. This affects candidate invitations, user invitations, and report emails. Our team is actively working with our upstream provider to resolve the underlying issue. All queued emails will be automatically delivered once service is restored.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have received reports of not being able to execute code in some pads, and are investigating.
Execution latency has returned to normal. We are continuing to monitor.
This issue is resolved.
We're currently investigating latency issues with the dashboard and pads
We're currently investigating timeout errors with loading the dashboard and creating pads.
We're investigating an outage from one of our upstream providers (GCP).
We're seeing service restored from GCP and continuing to monitor the outage and our services.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
This incident has been resolved.
We're monitoring an issue with one of our upstream providers that appears to be causing intermittent issues accessing the app.
We are continuing to investigate this issue.
We're seeing error rates return to normal and continuing to monitor this issue with our upstream provider.
This incident has been resolved.
We’re currently investigating issues with our upstream providers that are currently impacting the ‘AI Assist’ tab during interviews.
This incident has been resolved.
Our upstream email provider is having an outage. Email delivery is temporarily unavailable.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Code execution on Interview is experiencing issues., and we are actively investigating.
We have implemented a fix and are continuing to monitor closely.
This incident has been resolved.
We are currently investigating this issue.
Code execution has returned to normal/fully functional
This incident has been resolved.
Zoom, our upstream video call provider, is having an outage. Video calling in pads is temporarily unavailable.
Zoom calling in pad is available again, and we are monitoring for any further issues.
This incident has been resolved.
We are currently investigating reports of errors throughout the website.
We have identified an issue with an upstream provider, and are actively working to resolve the issue.
The incident has been resolved, and we are continuing to monitor.
This incident has been resolved.
We are currently experiencing issues affecting login to the site. We have implemented a fix and are monitoring its effectiveness.
CoderPad has resolved a degradation in the log in experience which started at 9:15 ET and was fully resolved at 10:45 ET. A RCA will be available on request within 72 hours.
We have identified an issue with the ability to create pads, as well as some in-pad features. We are actively working on a fix, which should go out shortly.
A fix has been deployed and we are now monitoring.
This incident has been resolved.
Take home pads are currently unavailable to create or use. Customers may also be temporarily unable to end Live pads. We are investigating the issue.
We have resolved this issue and are continuing to monitor our systems for any related problems.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting users attempting to log into CoderPad.
We are continuing to investigate this issue.
This incident has been resolved. We will continue to monitor our authentication system to ensure the reliability of this service.