Code 42 Outage History

Code 42 is up right now

Code 42 had 22 outages in the last 2 years totaling 636h 45m of downtime — averaging 0.9 incidents per month.

There were 22 Code 42 outages since August 11, 2025 totaling 636h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.code42.com

Minor July 30, 2026

Event Processing Delays

Detected by Pingoru
Jul 30, 2026, 02:40 AM UTC
Resolved
Jul 30, 2026, 01:10 PM UTC
Duration
10h 29m
Affected: Incydr - console.us7.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.za.code42.comIncydr - console.sg.code42.com
Timeline · 3 updates
  1. identified Jul 30, 2026, 02:40 AM UTC

    Some events may be delayed before appearing in search and alerts.

  2. monitoring Jul 30, 2026, 03:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2026, 01:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 28, 2026

Delay in processing Google Drive events

Detected by Pingoru
Jul 28, 2026, 04:22 PM UTC
Resolved
Jul 30, 2026, 03:51 PM UTC
Duration
1d 23h
Affected: Incydr - console.us2.code42.com
Timeline · 2 updates
  1. monitoring Jul 28, 2026, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jul 30, 2026, 03:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 20, 2026

Delay in processing Alerts

Detected by Pingoru
Jul 20, 2026, 09:08 PM UTC
Resolved
Jul 21, 2026, 12:28 AM UTC
Duration
3h 20m
Affected: Incydr - console.us2.code42.com
Timeline · 2 updates
  1. monitoring Jul 20, 2026, 09:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jul 21, 2026, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 14, 2026

Exfiltrated File Collection Disruption (Incydr Gov Only)

Detected by Pingoru
Jul 14, 2026, 03:45 AM UTC
Resolved
Jul 13, 2026, 08:00 PM UTC
Duration
—
Timeline · 2 updates
  1. resolved Jul 14, 2026, 03:45 AM UTC

    Between July 8, 2026 and July 13, 2026, Incydr Gov experienced a disruption to the service responsible for collecting copies of exfiltrated files. During this period, customers may have encountered errors when attempting to view or download exfiltrated files, and alert rules dependent on content inspection risk indicators may not have generated alerts.

  2. postmortem Jul 20, 2026, 05:51 PM UTC

    ## Incydr Gov Only On July 8 2026 21:00UTC, the service cluster responsible for managing exfiltrated files in our Incydr Gov environment experienced an outage. During the outage, users were unable to download previously captured exfiltrated files from the Incydr console, and the Incydr agent was unable to upload newly captured files to the service. Alerts that rely on file content based risk indicators for exfiltrated file activity would not have been generated during this period. Mimecast Engineering identified and resolved the underlying issue on July 13, 2026, and confirmed the service was fully restored as of 15:00UTC We are reviewing Incydr agent behavior during extended service interruptions to ensure captured files are reliably retained and delivered once service is restored, and we are adding additional monitoring to detect this class of issue more quickly going forward. Please reach out to your Mimecast representative with any questions.

Read the full incident report →

Notice June 24, 2026

Delay in processing events

Detected by Pingoru
Jun 24, 2026, 07:34 PM UTC
Resolved
Jun 25, 2026, 11:46 AM UTC
Duration
16h 11m
Affected: Incydr - console.us2.code42.comIncydr - console.us7.code42.com
Timeline · 2 updates
  1. monitoring Jun 24, 2026, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jun 25, 2026, 11:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 13, 2026

Delayed processing of events for Cloud Connectors

Detected by Pingoru
Jun 13, 2026, 12:39 PM UTC
Resolved
Jun 13, 2026, 02:36 PM UTC
Duration
1h 56m
Affected: Incydr - console.us7.code42.comIncydr - console.ie.code42.com
Timeline · 2 updates
  1. identified Jun 13, 2026, 12:39 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 13, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Delay in Processing events from Cloud and Email Connectors

Detected by Pingoru
May 11, 2026, 10:05 PM UTC
Resolved
May 14, 2026, 06:02 PM UTC
Duration
2d 19h
Affected: Incydr - console.us7.code42.comIncydr - console.au.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.za.code42.com
Timeline · 4 updates
  1. identified May 11, 2026, 10:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 13, 2026, 11:07 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 14, 2026, 03:23 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 14, 2026, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Delay in processing agent settings.

Detected by Pingoru
Apr 28, 2026, 10:24 PM UTC
Resolved
Apr 28, 2026, 11:25 PM UTC
Duration
1h
Affected: Incydr - console.us.code42.com
Timeline · 2 updates
  1. identified Apr 28, 2026, 10:24 PM UTC

    We identified an issue with agents processing settings. The issue has been identified and a fix is being implemented.

  2. resolved Apr 28, 2026, 11:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 23, 2026

Failing Logins for Incydr

Detected by Pingoru
Mar 23, 2026, 09:56 PM UTC
Resolved
Mar 24, 2026, 12:40 PM UTC
Duration
14h 43m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 10 updates

Read the full incident report →

Critical March 20, 2026

Authentication Failures in Prod Gov

Detected by Pingoru
Mar 20, 2026, 02:50 AM UTC
Resolved
Mar 20, 2026, 03:10 AM UTC
Duration
19m
Affected: Incydr - console.gov.code42.com
Timeline · 2 updates
  1. investigating Mar 20, 2026, 02:50 AM UTC

    We are currently investigating an issue with authentications. Users are currently not be able to login.

  2. resolved Mar 20, 2026, 03:10 AM UTC

    This incident has been resolved all services are back and running.

Read the full incident report →

Notice March 10, 2026

Delay in Processing Cloud Detector Security Events

Detected by Pingoru
Mar 10, 2026, 11:27 PM UTC
Resolved
Mar 11, 2026, 10:26 AM UTC
Duration
10h 58m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 2 updates
  1. investigating Mar 10, 2026, 11:27 PM UTC

    We are currently investigating the issue.

  2. resolved Mar 11, 2026, 10:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 14, 2025

Microsoft Office 365 event processing.

Detected by Pingoru
Nov 14, 2025, 02:34 PM UTC
Resolved
Nov 24, 2025, 11:58 PM UTC
Duration
10d 9h
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 4 updates
  1. identified Nov 14, 2025, 02:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 14, 2025, 05:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 14, 2025, 08:59 PM UTC

    The issue has been resolved and monitoring has been restored. We are working to process activity for the delayed events.

  4. resolved Nov 24, 2025, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 7, 2025

Delay in processing OneDrive events

Detected by Pingoru
Nov 07, 2025, 05:36 PM UTC
Resolved
Nov 09, 2025, 12:03 PM UTC
Duration
1d 18h
Affected: Incydr - console.us.code42.com
Timeline · 2 updates
  1. identified Nov 07, 2025, 05:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 09, 2025, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 29, 2025

Due to an AWS ECS service incident a subset of alerting services are unavailable. The following services are impacted: Alert Page visualizations and Alert Session API temporarily unavailable.

Detected by Pingoru
Oct 29, 2025, 05:14 AM UTC
Resolved
Oct 29, 2025, 11:59 AM UTC
Duration
6h 44m
Affected: Incydr - console.us2.code42.com
Timeline · 2 updates
  1. identified Oct 29, 2025, 05:14 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 29, 2025, 11:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 27, 2025

Errors when downloading files from Alerts and Forensic File Search

Detected by Pingoru
Oct 27, 2025, 04:17 PM UTC
Resolved
Oct 27, 2025, 07:14 PM UTC
Duration
2h 56m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 3 updates
  1. investigating Oct 27, 2025, 04:17 PM UTC

    We are currently investigating an issue where customers are unable to download files from Alerts and Forensic File Search.

  2. identified Oct 27, 2025, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 27, 2025, 07:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 24, 2025

Delayed processing of OneDrive Events

Detected by Pingoru
Oct 24, 2025, 08:19 PM UTC
Resolved
Oct 25, 2025, 02:51 AM UTC
Duration
6h 31m
Affected: Incydr - console.gov.code42.com
Timeline · 2 updates
  1. identified Oct 24, 2025, 08:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 25, 2025, 02:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 27, 2025

Errors when displaying Alerts and Session API inaccessible

Detected by Pingoru
Aug 27, 2025, 03:53 PM UTC
Resolved
Aug 27, 2025, 09:35 PM UTC
Duration
5h 42m
Affected: Incydr - console.us.code42.com
Timeline · 3 updates
  1. identified Aug 27, 2025, 03:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 27, 2025, 05:58 PM UTC

    A fix has been implemented and we are monitoring. Alerts are displaying but there may be some delay in processing for new Alerts as we catch up.

  3. resolved Aug 27, 2025, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2025

Unable to access Cases

Detected by Pingoru
Aug 26, 2025, 08:46 PM UTC
Resolved
Aug 27, 2025, 12:29 PM UTC
Duration
15h 42m
Affected: Incydr - console.us.code42.com
Timeline · 3 updates
  1. identified Aug 26, 2025, 08:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 26, 2025, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 12:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2025

Customers may have experienced intermittent errors or delays in Watchlists and Cases in US1 only

Detected by Pingoru
Aug 11, 2025, 01:29 PM UTC
Resolved
Aug 10, 2025, 10:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 11, 2025, 01:29 PM UTC

    A backend service began experiencing increased error rates at 5:00 AM (CDT) and persisted until 11:00 AM (CDT). During this time, customers attempting to manage Watchlists or Cases may have experienced intermittent delays or errors.

Read the full incident report →