Code 42 experienced a major incident on October 20, 2025 affecting Incydr - console.us.code42.com and Incydr - console.us2.code42.com and 1 more component, lasting 22h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.com
Update timeline
- investigating Oct 20, 2025, 12:59 PM UTC
Large AWS Outage is affecting some systems, they are slowly recovering.
- identified Oct 20, 2025, 03:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2025, 08:46 PM UTC
Our systems are recovering from the AWS outages and are working through the backlog of queued event activity.
- monitoring Oct 21, 2025, 01:02 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 11:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 11:40 AM UTC
This incident has been resolved.