Codat experienced a major incident on March 18, 2025 affecting Oracle NetSuite and Oracle NetSuite and 1 more component, lasting 13h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2025, 08:27 PM UTC
We have identified an issue preventing some users from linking subsidiaries to Netsuite. This issue started at approximately 16:30GMT. Affected users would have noticed that they either experienced an error attempting to link or were unable to select a Netsuite subsidiary during the linking process.
- monitoring Mar 18, 2025, 08:36 PM UTC
We have implemented a fix in Production. Affected users should now notice that they are able to link their NetSuite connections successfully. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
- resolved Mar 19, 2025, 09:37 AM UTC
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to link their Oracle Netsuite entities without disruption. If you are still affected by this issue, please contact [email protected]