Codat incident
Suppliers for some Netsuite connections may be deleted
Codat experienced a minor incident on March 28, 2025 affecting API Connectivity and Oracle NetSuite and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 28, 2025, 07:08 PM UTC
We are actively investigating an issue resulting in removal of previously synced Suppliers for some Netsuite connections. Affected users will notice that a large number of Suppliers are marked as deleted. This incident will be updated as soon as we have identified the issue, and no later than 9:10pm GMT.
- investigating Mar 28, 2025, 07:08 PM UTC
We are continuing to investigate this issue.
- identified Mar 28, 2025, 07:33 PM UTC
We have identified the cause of the incident and are currently implementing a fix to remediate the issue. This incident will be updated as soon as we have successfully tested and rolled out a fix in production, and no later than 9:10pm GMT.
- monitoring Mar 28, 2025, 07:59 PM UTC
We have implemented a fix in production. Affected users should now notice that Netsuite Suppliers previously marked as deleted have been restored. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
- resolved Mar 28, 2025, 09:06 PM UTC
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. If you are still affected by this issue, please contact [email protected]