Codat incident
Categorized Bank Statement, Credit Review and Spend Analysis reports unavailable in Production
Codat experienced a major incident on April 14, 2025 affecting API Connectivity and Lending Connectivity and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2025, 02:32 PM UTC
We are actively investigating an issue preventing users from downloading reports in Production for some of our products. Affected users will notice that they are not able to download new reports for their companies using our Categorized Bank Statement, Credit Review or Spend Analysis products. This incident will be updated as soon as we have identified the issue, and no later than 5pm UK time.
- monitoring Apr 14, 2025, 03:45 PM UTC
We have identified the cause of the incident and have implemented a fix in Production. Affected users should notice that they are now able to download reports via the Codat Portal and API as usual. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
- resolved Apr 14, 2025, 04:58 PM UTC
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to generate reports without disruption. If you are still affected by this issue, please contact [email protected]