Codat incident

Codat Link Flow: Intermittent Errors

Minor Resolved View vendor source →

Codat experienced a minor incident on May 13, 2025 affecting Link, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 04:16 PM UTC
Resolved
May 14, 2025, 04:35 PM UTC
Duration
1d
Detected by Pingoru
May 13, 2025, 04:16 PM UTC

Affected components

Link

Update timeline

  1. investigating May 13, 2025, 04:16 PM UTC

    Our monitoring flagged that intermittent errors started occurring in the link flow on 1:20PM GMT on 12th May. Affected users may have noticed a "Something went wrong" error message occurred when attempting to link a company, preventing completion of the link flow.

  2. identified May 13, 2025, 04:33 PM UTC

    The cause of the issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2025, 05:24 PM UTC

    A fix was implemented at 5:30PM GMT and we are monitoring the results. If you are still affected by this issue, please contact [email protected] for further assistance.

  4. resolved May 14, 2025, 04:35 PM UTC

    This incident has now been resolved. Link Flow has been fully restored. If you are still affected by this issue, please contact [email protected] for further assistance.