Codat incident

API Intermittent Timeouts

Minor Resolved View vendor source →

Codat experienced a minor incident on May 21, 2025 affecting API Connectivity and Lending Connectivity and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 02:27 PM UTC
Resolved
May 21, 2025, 02:27 PM UTC
Duration
Detected by Pingoru
May 21, 2025, 02:27 PM UTC

Affected components

API ConnectivityLending ConnectivitySync For Expenses ConnectivitySync For Commerce ConnectivityBank Feeds ConnectivityBill Pay (Sync) ConnectivitySync For Payroll Connectivity

Update timeline

  1. resolved May 21, 2025, 02:27 PM UTC

    Our monitoring flagged an issue with our API intermittently timing out between 02:16 UTC and 02:28 UTC. Affected users may have noticed that their API calls were yielding 504 error codes. The cause of the issue has been identified as an issue with our cloud infrastructure provider. Service has now been restored and we are working with the third party to ensure there are no further regressions. If you are still affected by this issue, please contact [email protected] for further assistance.