Codat incident

Datasets getting stuck in ValidationQueued

Minor Resolved View vendor source →

Codat experienced a minor incident on June 13, 2025 affecting API Connectivity and Lending Connectivity and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 07:48 PM UTC
Resolved
Jun 13, 2025, 08:39 PM UTC
Duration
50m
Detected by Pingoru
Jun 13, 2025, 07:48 PM UTC

Affected components

API ConnectivityLending ConnectivitySync For Expenses ConnectivitySync For Commerce ConnectivityBank Feeds ConnectivityBill Pay (Sync) ConnectivitySync For Payroll ConnectivitySpend Insights ConnectivityBill Pay (async) Connectivity

Update timeline

  1. investigating Jun 13, 2025, 07:48 PM UTC

    We are actively investigating an issue causing datasets to be stuck in the ValidationQueued state. This incident will be updated as soon as we have identified the issue, and no later than 21:45 BST.

  2. monitoring Jun 13, 2025, 07:56 PM UTC

    We have implemented a fix in production. Affected users should now notice that datasets begin processing normally. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

  3. resolved Jun 13, 2025, 08:39 PM UTC

    The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to sync datasets without disruption. If you are still affected by this issue, please contact [email protected]