Codat incident

Elevated number of Internal errors on datasets

Minor Resolved View vendor source →

Codat experienced a minor incident on June 27, 2025 affecting Lending Connectivity and Sync For Expenses Connectivity and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2025, 03:14 PM UTC
Resolved
Jun 27, 2025, 04:13 PM UTC
Duration
59m
Detected by Pingoru
Jun 27, 2025, 03:14 PM UTC

Affected components

Lending ConnectivitySync For Expenses ConnectivitySync For Commerce ConnectivityBank Feeds ConnectivityBill Pay (Sync) ConnectivitySync For Payroll ConnectivitySpend Insights ConnectivityBill Pay (async) Connectivity

Update timeline

  1. investigating Jun 27, 2025, 03:14 PM UTC

    We are actively investigating an issue causing Internal errors on datasets during validation. Affected users will notice that datasets may fail with a Internal error. This incident will be updated as soon as we have identified the issue, and no later than 5:00 BST.

  2. monitoring Jun 27, 2025, 03:21 PM UTC

    We have implemented a fix in production. Affected users should now notice that datasets are no longer failing with Internal Errors. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

  3. resolved Jun 27, 2025, 04:13 PM UTC

    The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to sync datasets without disruption and we have requeued any datasets that failed with InternalErrors previously. If you are still affected by this issue, please contact [email protected]