Codat incident

Delay in dataset completion

Minor Resolved View vendor source →

Codat experienced a minor incident on July 29, 2025 affecting Lending Connectivity and Sync For Expenses Connectivity and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 11:04 AM UTC
Resolved
Jul 29, 2025, 12:17 PM UTC
Duration
1h 12m
Detected by Pingoru
Jul 29, 2025, 11:04 AM UTC

Affected components

Lending ConnectivitySync For Expenses ConnectivitySync For Commerce ConnectivityBank Feeds ConnectivityBill Pay (Sync) ConnectivitySync For Payroll ConnectivitySpend Insights ConnectivityBill Pay (async) Connectivity

Update timeline

  1. identified Jul 29, 2025, 11:04 AM UTC

    We have identified an issue causing an delay in processing datasets are currently implementing a fix to remediate the issue. This incident will be updated as soon as we have successfully tested and rolled out a fix in production, and no later than 13:00 BST.

  2. monitoring Jul 29, 2025, 11:09 AM UTC

    We have implemented a fix in production. Affected users should now notice that datasets are processing as normal. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

  3. resolved Jul 29, 2025, 12:17 PM UTC

    The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to sync data without disruption. If you are still affected by this issue, please contact [email protected]