- Detected by Pingoru
- Sep 09, 2026, 01:33 AM UTC
- Resolved
- Sep 09, 2026, 04:17 PM UTC
- Duration
- 14h 43m
Affected: APISchedulerWeb App
Timeline · 3 updates
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identified Sep 09, 2026, 01:33 AM UTC
Customers are experiencing OAuth authentication issues with Snowflake. We have identified the issue and are pushing out a fix.
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monitoring Sep 09, 2026, 03:35 AM UTC
We have deployed a fix for anyone experiencing the following error when using OAuth with Snowflake: "error":"Unable to process OAuth callback! error=RPError: iss mismatch, expected snowflake, got: https://example.snowflakecomputing.com/oauth","errorDetail":"" This change introduces case sensitivity for the configured Snowflake URL. If you continue to receive the above error and have a mixed-case URL, a workaround is to change the URL to all lowercase.
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resolved Sep 09, 2026, 04:17 PM UTC
This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 02:56 AM UTC
- Resolved
- Sep 02, 2026, 03:51 PM UTC
- Duration
- 12h 55m
Affected: australia-southeast1
Timeline · 3 updates
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identified Sep 02, 2026, 02:56 AM UTC
Some of our customers in our APAC region are seeing jobs not completing. We have identified the root cause and will be releasing a fix shortly.
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monitoring Sep 02, 2026, 05:29 AM UTC
A fix has been deployed and we will monitor for any issues. Further details when fully resolved.
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resolved Sep 02, 2026, 03:51 PM UTC
This incident is resolved. This incident was caused by a recent update that lacked backwards compatibility with prior versions of the coa CLI. The resolution was to follow up with another update restoring the backwards compatibility.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 06:28 PM UTC
- Resolved
- Sep 01, 2026, 06:28 PM UTC
- Duration
- —
Affected: us-central1
Timeline · 1 update
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 04:57 PM UTC
- Resolved
- Jul 29, 2026, 11:05 PM UTC
- Duration
- 6h 7m
Affected: APISchedulerWeb App
Timeline · 3 updates
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identified Jul 29, 2026, 04:57 PM UTC
We have identified the likely cause of a performance issue with Transform that is effecting overall operations. We will be pushing out a change here shortly to address this and will update this incident when complete.
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monitoring Jul 29, 2026, 07:53 PM UTC
We have pushed out the change that should resolve this issue. Will monitor and close this out with more details when complete.
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resolved Jul 29, 2026, 11:05 PM UTC
We increased resources to our database cluster to better handle customer workloads. This change was rolled out today at approximately 12:15PM Pacific and all operations have returned to normal. We are adding additional monitoring & alerting to improve our response times if this situation occurs in the future.
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2026, 04:24 PM UTC
- Resolved
- Jul 25, 2026, 05:02 PM UTC
- Duration
- 37m
Affected: us-central1
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Jul 24, 2026, 04:34 PM UTC
- Resolved
- Jul 24, 2026, 05:43 PM UTC
- Duration
- 1h 9m
Affected: SchedulerWeb App
Timeline · 2 updates
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investigating Jul 24, 2026, 04:34 PM UTC
We are currently experiencing issues establishing connections to GitHub repositories due to a widespread GitHub service disruption. This impacts features within Coalesce that rely on Git repository connectivity, including the Job Scheduler. Our systems are operational, but actions that require communication with GitHub may fail until GitHub restores full service. We are monitoring GitHub’s status page for updates and will post more information as it becomes available. GitHub Status Page: https://www.githubstatus.com/
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resolved Jul 24, 2026, 05:43 PM UTC
Github is reporting this as resolved, we are seeing our Github related services working as expected.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 04:37 PM UTC
- Resolved
- Apr 23, 2026, 08:39 PM UTC
- Duration
- 4h 2m
Affected: Scheduler
Timeline · 3 updates
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investigating Apr 23, 2026, 04:37 PM UTC
We are investigating the impact of a current Github outage that is effecting our Job Scheduler's ability to execute scheduled jobs.
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monitoring Apr 23, 2026, 05:31 PM UTC
The Github outage is recovering and Coalesce scheduled jobs have resumed processing.
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resolved Apr 23, 2026, 08:39 PM UTC
This incident is resolved
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 01:16 AM UTC
- Resolved
- Apr 02, 2026, 04:49 AM UTC
- Duration
- 3h 32m
Affected: Scheduler
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Mar 09, 2026, 12:15 AM UTC
- Resolved
- Mar 09, 2026, 09:00 AM UTC
- Duration
- 8h 45m
Affected: Web App
Timeline · 3 updates
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investigating Mar 09, 2026, 12:15 AM UTC
We are currently investigating an incident with Catalog functionality.
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identified Mar 09, 2026, 02:59 AM UTC
We have identified the cause of this outage and are working towards a resolution.
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resolved Mar 09, 2026, 09:00 AM UTC
This incident has been resolved. A report will be published shortly.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 04:43 PM UTC
- Resolved
- Mar 12, 2026, 10:58 PM UTC
- Duration
- 14d 6h
Affected: Scheduler
Timeline · 18 updates
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 09:49 PM UTC
- Resolved
- Jan 20, 2026, 11:50 PM UTC
- Duration
- 2h
Affected: Scheduler
Timeline · 3 updates
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identified Jan 20, 2026, 09:49 PM UTC
We are aware of an issue impacting all US regions whereby scheduled jobs are not running. We have identified and we are working to triage the issue. Updates will be posted here shortly on status.
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monitoring Jan 20, 2026, 10:18 PM UTC
We've implemented a fix and are seeing systems return to normal. We are closely monitoring and will provide additional updates shortly.
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resolved Jan 20, 2026, 11:50 PM UTC
All issues have been resolved and we are marking this incident as resolved. Please reach out to Coalesce support if you continue to be impacted in any way.
Read the full incident report →
- Detected by Pingoru
- Nov 26, 2025, 04:05 PM UTC
- Resolved
- Nov 26, 2025, 05:30 PM UTC
- Duration
- 1h 25m
Affected: Scheduler
Timeline · 3 updates
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investigating Nov 26, 2025, 04:05 PM UTC
We are currently experiencing service degradation with the Coalesce Job Scheduler. Some scheduled jobs may be delayed or may fail to start. There is no impact on jobs triggered manually, via the API, or via the CLI—those continue to run as expected. Our engineering team is actively investigating the issue. We will provide further updates as more information becomes available.
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monitoring Nov 26, 2025, 05:02 PM UTC
We have implemented a fix to the Transform Job Scheduler. Scheduled jobs from this point forward should execute successfully as scheduled. If you had any time-sensitive jobs scheduled between 01:00 and 16:30 UTC on 11/26, please review their executions in the Coalesce Deploy window to confirm they ran as expected or to identify any that may require manual intervention. We will continue to monitor the system to ensure continued execution on schedule.
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resolved Nov 26, 2025, 05:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 08:18 PM UTC
- Resolved
- Oct 21, 2025, 02:15 PM UTC
- Duration
- 17h 56m
Affected: APISchedulerWeb App
Timeline · 4 updates
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identified Oct 20, 2025, 08:18 PM UTC
Please note that we are being impacted by the large AWS us-east-1 issues as detailed on their status page, linked below. We are continuing to monitor the situation and will provide updates as they become available. https://health.aws.amazon.com/health/status
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monitoring Oct 20, 2025, 08:45 PM UTC
We are seeing additional impacts across all Coalesce Transform regions, due to issues with some of our upstream vendors that we depend here at Coalesce, whom are also directly impacted by the AWS outage. We will continue to monitor and update when there is news to share.
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monitoring Oct 21, 2025, 02:14 PM UTC
Our upstream vendors and AWS have resolved their issues and all operations have returned to normal for Coalesce Transform. We are therefore closing this incident. Thank you for your understanding and patience during this time.
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resolved Oct 21, 2025, 02:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2025, 04:06 PM UTC
- Resolved
- Oct 07, 2025, 09:00 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Oct 07, 2025, 04:06 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2025, 10:22 PM UTC
- Resolved
- Sep 05, 2025, 04:59 PM UTC
- Duration
- 18h 37m
Affected: APIScheduler
Timeline · 6 updates
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investigating Sep 04, 2025, 10:22 PM UTC
We are aware of intermittent issues and are investigating. We will provide updates as we progress in our investigation.
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investigating Sep 04, 2025, 10:22 PM UTC
We are continuing to investigate this issue.
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monitoring Sep 04, 2025, 11:03 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Sep 04, 2025, 11:50 PM UTC
All systems continue to be operating normally. We are currently working on identifying the root cause of the issue and will update this incident when determined.
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monitoring Sep 05, 2025, 03:42 PM UTC
We are continuing to monitor this incident and will provide updates throughout the day.
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resolved Sep 05, 2025, 04:59 PM UTC
This incident is resolved and no longer affecting our users and operations. Please reach out to Coalesce Support if you continue to be impacted.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2025, 03:33 AM UTC
- Resolved
- Aug 12, 2025, 01:11 PM UTC
- Duration
- 9h 37m
Affected: APISchedulerWeb App
Timeline · 4 updates
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2025, 12:01 AM UTC
- Resolved
- Jul 01, 2025, 02:16 AM UTC
- Duration
- 2h 15m
Affected: APIScheduler
Timeline · 5 updates
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investigating Jul 01, 2025, 12:01 AM UTC
We are investigating an issue where the Coalesce product is not properly fetching saved credentials from secure storage, resulting in failed operations. We will provide the next update by 9:00 PM eastern.
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identified Jul 01, 2025, 12:26 AM UTC
The issue has been identified and a fix is being implemented. We will provide the next update by 9:30 PM eastern.
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identified Jul 01, 2025, 01:27 AM UTC
We are continuing to work on a fix for this issue. We will provide the next update by 10:30 PM eastern.
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monitoring Jul 01, 2025, 01:49 AM UTC
A fix has been implemented and we are monitoring the results. We will provide the next update by 10:45 PM eastern.
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resolved Jul 01, 2025, 02:16 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2025, 06:18 PM UTC
- Resolved
- Jun 13, 2025, 01:50 PM UTC
- Duration
- 19h 32m
Affected: APISchedulerWeb App
Timeline · 6 updates
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investigating Jun 12, 2025, 06:18 PM UTC
There appears to be an issue with the Google Firebase service which we use for authentication, causing errors during user login. We are investigating and will continue to provide updates.
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investigating Jun 12, 2025, 06:28 PM UTC
We are also observing authentication errors for our Scheduler and API.
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investigating Jun 12, 2025, 06:39 PM UTC
There is now an ongoing outage listed on Google Firebase’s authentication service status page: https://status.firebase.google.com/ We expect normal operation once Google resolves their incident.
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investigating Jun 12, 2025, 06:45 PM UTC
Updating this incident to Major outage
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monitoring Jun 12, 2025, 07:31 PM UTC
Starting to see services recover. We still expect to see intermittent errors as services come back online.
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resolved Jun 13, 2025, 01:50 PM UTC
Google has resolved their issues and service has returned to normal, we are therefore closing this incident. Please contact Coalesce support directly if there are any concerns.
Read the full incident report →
- Detected by Pingoru
- May 29, 2025, 09:45 PM UTC
- Resolved
- May 30, 2025, 04:58 AM UTC
- Duration
- 7h 12m
Affected: Web App
Timeline · 3 updates
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identified May 29, 2025, 09:45 PM UTC
We have identified an issue impacting Coalesce’s package services, specifically preventing the installation of new packages into workspaces. Our team is actively working on a fix to restore full functionality. We will continue to provide updates as progress is made.
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identified May 30, 2025, 12:10 AM UTC
A fix for the issue impacting the Coalesce package services has been identified and our team is working to thoroughly test the software patch. Once all tests have been passed the updated version of the application will be deployed to our production platform and an update will be posted here.
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resolved May 30, 2025, 04:58 AM UTC
We have deployed an update that corrects the issue impacting the Coalesce package service. Customers are now able to install new packages into workspaces. Please reach out to Support for any assistance.
Read the full incident report →
- Detected by Pingoru
- May 27, 2025, 12:41 PM UTC
- Resolved
- May 27, 2025, 07:27 PM UTC
- Duration
- 6h 46m
Affected: APISchedulerWeb App
Timeline · 5 updates
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investigating May 27, 2025, 12:41 PM UTC
We are investigating errors received when attempting to commit to git. We will update here as the investigation progresses with any additional information that may be uncovered.
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identified May 27, 2025, 02:07 PM UTC
We've identified the issue as only impacting Coalesce clients that utilize GitHub as their git provider. A fix has been created and is currently being tested internally. Once testing is successful a new version of the Coalesce application will be deployed to all production clusters and release notes will be publicly available.
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identified May 27, 2025, 03:10 PM UTC
Testing of the software fix is proceeding as expected. Additional updates will be posted here when we deploy the software fix to our production infrastructure.
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monitoring May 27, 2025, 06:10 PM UTC
A fix for this issue has passed testing successfully and was deployed to all Coalesce production clusters. Please refresh any browser sessions to realize the fix that is included in the latest version Coalesce v7.18.2. We continue to monitor this situation for approximately one (1) hour. If our logging remains clear we will mark this incident as resolved.
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resolved May 27, 2025, 07:27 PM UTC
We're confirming this issue is resolved and has not reoccured after we released the latest version of the Coalesce application.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2025, 04:46 PM UTC
- Resolved
- Apr 29, 2025, 07:01 PM UTC
- Duration
- 2h 15m
Affected: APISchedulerWeb App
Timeline · 2 updates
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monitoring Apr 29, 2025, 04:46 PM UTC
We're currently monitoring an issue where some users are experiencing 404 error messages when authenticating to Snowflake via OAuth in the Coalesce user interface. Your data and configurations are safe and not affected by this authentication issue. To quickly resolve this on your end: 1. Clear your browser cache: - Chrome: Settings > Privacy and Security > Clear browsing data - Firefox: Options > Privacy & Security > Cookies and Site Data > Clear Data - Edge: Settings > Privacy, search, and services > Clear browsing data - Safari: Preferences > Privacy > Manage Website Data > Remove All 2. Close and restart your browser completely 3. Log back into Coalesce and attempt to reconnect to Snowflake This workaround has resolved the issue for our affected users. If you continue experiencing problems, please contact our Customer Support Team.
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resolved Apr 29, 2025, 07:01 PM UTC
The 404 errors are no longer occurring. Please reach out to Support if you experience any issues.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2025, 03:07 AM UTC
- Resolved
- Apr 10, 2025, 02:30 AM UTC
- Duration
- —
Timeline · 1 update
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resolved Apr 10, 2025, 03:07 AM UTC
From 3:39 PM to 10:20 PM Eastern, we experienced an issue with our job scheduler. During this period, scheduled jobs failed to start, and notification emails for these failures were not sent. We recommend reviewing the status of any jobs scheduled during this timeframe and manually running any missed jobs if necessary. As of 10:20 PM Eastern, the scheduler issue has been resolved, and jobs will now run as scheduled. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2025, 10:29 PM UTC
- Resolved
- Feb 11, 2025, 10:53 PM UTC
- Duration
- 23m
Affected: APISchedulerWeb App
Timeline · 2 updates
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identified Feb 11, 2025, 10:29 PM UTC
We have identified an issue related to our recent release where some static content is being served from a testing domain. This may impact clients with security policies that restrict traffic to specific domain names. Our team is actively working on deploying a fix to resolve this as quickly as possible. We sincerely regret any inconvenience this may cause and appreciate your patience. Temporary Workaround: Allowing content to be served from the domain coalescestage.io may help mitigate the issue while we are working towards a fix. We will provide further updates as we progress toward a resolution. If you have any questions or concerns, please reach out to our support team. Thank you for your understanding. — Coalesce Team
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resolved Feb 11, 2025, 10:53 PM UTC
A fix was developed, tested successfully, and deployed to production. The incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 31, 2025, 05:07 PM UTC
- Resolved
- Jan 31, 2025, 06:37 PM UTC
- Duration
- 1h 30m
Affected: API
Timeline · 2 updates
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identified Jan 31, 2025, 05:07 PM UTC
Coalesce is currently experiencing an authentication issue that is impacting API requests. Our team is actively investigating and working to resolve this degradation. We will provide updates as more information becomes available.
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resolved Jan 31, 2025, 06:37 PM UTC
The authentication issues impacting API requests have been resolved. We identified the root cause, deployed a fix, and are actively monitoring the system to ensure stability. All services have returned to normal operation. Thank you for your patience during this disruption.
Read the full incident report →
- Detected by Pingoru
- Jan 14, 2025, 12:06 AM UTC
- Resolved
- Jan 14, 2025, 12:48 AM UTC
- Duration
- 42m
Affected: Web App
Timeline · 2 updates
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identified Jan 14, 2025, 12:06 AM UTC
We are seeing GitHub outages that are impacting certain functionality within the Coalesce application: - All job scheduling is not operable - All customers using Github for version control within the Coalesce application will see additional issues impacting the ability to run jobs. We are monitoring the situation and will update this page when appropriate.
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resolved Jan 14, 2025, 12:48 AM UTC
All Github issues have been resolved by the provider, and therefore Coalesce is now fully operable.
Read the full incident report →
