CMiC incident

Degraded Performance - NOVA

Minor Resolved View vendor source →

CMiC experienced a minor incident on July 15, 2024 affecting System and Enterprise and 1 more component, lasting 18h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 07:09 PM UTC
Resolved
Jul 16, 2024, 01:40 PM UTC
Duration
18h 31m
Detected by Pingoru
Jul 15, 2024, 07:09 PM UTC

Affected components

SystemEnterpriseFieldReportsBusiness IntelligenceMobile ApplicationsThird-Party IntegrationsEmails

Update timeline

  1. investigating Jul 15, 2024, 07:09 PM UTC

    We are currently investigating this issue.

  2. identified Jul 15, 2024, 08:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2024, 09:31 PM UTC

    A partial fix has been implemented to control the impact. Our team is actively monitoring the situation and a permanent solution will be implemented tonight.

  4. resolved Jul 16, 2024, 01:40 PM UTC

    This incident has been resolved.