CMiC incident

Login Issues - NOVA

Minor Resolved View vendor source →

CMiC experienced a minor incident on July 30, 2024 affecting System and Enterprise and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 06:30 PM UTC
Resolved
Jul 30, 2024, 08:27 PM UTC
Duration
1h 57m
Detected by Pingoru
Jul 30, 2024, 06:30 PM UTC

Affected components

SystemEnterpriseFieldReportsBusiness IntelligenceMobile ApplicationsThird-Party IntegrationsEmails

Update timeline

  1. investigating Jul 30, 2024, 06:11 PM UTC

    We are currently investigating this issue.

  2. identified Jul 30, 2024, 06:30 PM UTC

    Some users may have issues logging in. We are actively reviewing this.

  3. identified Jul 30, 2024, 06:31 PM UTC

    Some users may have issues logging in. We are actively reviewing this.

  4. monitoring Jul 30, 2024, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 30, 2024, 08:27 PM UTC

    This incident has been resolved.