CMiC experienced a minor incident on November 18, 2024 affecting System and Enterprise and 1 more component, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
SystemEnterpriseFieldReportsBusiness Intelligence
Update timeline
- identified Nov 18, 2024, 03:43 PM UTC
Some users may experience issues authenticating into the system. We are aware of the issue, please close your browser and try again until the issue has been resolved. We have addressed the error 'Unable to find Tenant' so users should not be getting this anymore.
- monitoring Nov 18, 2024, 05:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 18, 2024, 05:38 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2024, 06:47 PM UTC
This incident has been resolved.