CMiC incident

Elevated Load Times - NOVA

Minor Resolved View vendor source →

CMiC experienced a minor incident on December 2, 2024 affecting System and Enterprise and 1 more component, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 02:41 PM UTC
Resolved
Dec 02, 2024, 06:38 PM UTC
Duration
3h 57m
Detected by Pingoru
Dec 02, 2024, 02:41 PM UTC

Affected components

SystemEnterpriseFieldReportsBusiness Intelligence

Update timeline

  1. identified Dec 02, 2024, 02:41 PM UTC

    We are currently experiencing increased load times across some programs. Our team is actively investigating the issue and working on a resolution. Performance may be slower than usual during this time. We apologize for any inconvenience and will provide updates as soon as we have more information.

  2. monitoring Dec 02, 2024, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2024, 06:38 PM UTC

    This incident has been resolved.