CMiC incident

Construct ESS and CT - Intermittent Login Error on Mobile Devices

Minor Resolved View vendor source →

CMiC experienced a minor incident on February 10, 2025 affecting Mobile Applications and Mobile Applications, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2025, 03:11 PM UTC
Resolved
Feb 10, 2025, 05:50 PM UTC
Duration
2h 38m
Detected by Pingoru
Feb 10, 2025, 03:11 PM UTC

Affected components

Mobile ApplicationsMobile Applications

Update timeline

  1. investigating Feb 10, 2025, 03:11 PM UTC

    We are currently investigating an issue where users might be getting a 502 error trying to login to Construct CT and Construct ESS on certain mobile devices

  2. monitoring Feb 10, 2025, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2025, 05:50 PM UTC

    This incident has been resolved.