CMiC incident

Single Sign-On (SSO) Login Issues on Construct Mobile Apps

Minor Resolved View vendor source →

CMiC experienced a minor incident on April 28, 2025 affecting Mobile Applications and Mobile Applications, lasting 8h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 05:08 PM UTC
Resolved
Apr 29, 2025, 01:40 AM UTC
Duration
8h 32m
Detected by Pingoru
Apr 28, 2025, 05:08 PM UTC

Affected components

Mobile ApplicationsMobile Applications

Update timeline

  1. identified Apr 28, 2025, 05:08 PM UTC

    We are currently investigating an issue where users may experience errors when attempting to log in to the Construct mobile applications using Single Sign-On (SSO). Our team is actively working to resolve the issue as quickly as possible. We will provide updates as they become available. Thank you for your patience.

  2. monitoring Apr 28, 2025, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results. If you are still having issues login, please enter a case with Support and it will reviewed as a priority.

  3. resolved Apr 29, 2025, 01:40 AM UTC

    This incident has been resolved.