Clover experienced a minor incident on September 18, 2025 affecting European - Auth Services, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 18, 2025, 08:19 AM UTC
Clover merchants may be experiencing service disruptions. Merchants may be unable to log onto their terminals to complete authorizations. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.
- identified Sep 18, 2025, 09:49 AM UTC
The Clover Engineering Team has identified the issue and is actively working to resolve it.
- identified Sep 18, 2025, 11:08 AM UTC
We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- identified Sep 18, 2025, 12:04 PM UTC
We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- resolved Sep 18, 2025, 12:40 PM UTC
We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.