Clover incident

Investigating delays with 2FA Codes and SMS Receipts

Major Resolved View vendor source →

Clover experienced a major incident on October 20, 2025 affecting Dashboard and Dashboard, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:53 AM UTC
Resolved
Oct 20, 2025, 01:27 PM UTC
Duration
2h 33m
Detected by Pingoru
Oct 20, 2025, 10:53 AM UTC

Affected components

DashboardDashboard

Update timeline

  1. investigating Oct 20, 2025, 10:53 AM UTC

    Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

  2. investigating Oct 20, 2025, 12:00 PM UTC

    We continue investigating this issue and appreciate your patience.

  3. identified Oct 20, 2025, 12:29 PM UTC

    We continue investigating this issue and appreciate your patience.

  4. investigating Oct 20, 2025, 12:36 PM UTC

    Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. We are continuing to investigate this issue.

  5. resolved Oct 20, 2025, 01:27 PM UTC

    We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.