Clover incident
Clover is experiencing an issue with EU Payments
Clover experienced a major incident on September 12, 2024 affecting European - Auth Services and European - COS Services and 1 more component, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 12, 2024, 09:07 AM UTC
Clover Merchants are experiencing system issues that have failed payment processing and authorizations. As a result, payments cannot be made or authorized at this time. The engineering team is aware of the situation and is working diligently to resolve the issue. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience. We will provide updates as soon as the technical issues have been resolved.
- investigating Sep 12, 2024, 09:55 AM UTC
We are continuing to investigate this issue.
- investigating Sep 12, 2024, 11:27 AM UTC
We continue investigating this issue and appreciate your patience.
- investigating Sep 12, 2024, 01:11 PM UTC
We continue investigating this issue and appreciate your patience.
- resolved Sep 12, 2024, 01:51 PM UTC
We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.