Clover experienced a notice incident on January 25, 2025 affecting Batch Closeouts and Closeouts, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 25, 2025, 09:32 PM UTC
Clover monitoring alerted that Rapid Deposit success rates are down. Deposit attempts and eligibility checks are failing. Merchants will need to wait for their usual closeout schedule.
- investigating Jan 25, 2025, 09:44 PM UTC
We are aware that Rapid Deposit is not available at this time. We have engineers reviewing the issue and will advise on progress shortly. Please note that if Rapid Deposit remains unavailable, funds will be deposited according to your normal closeout schedule. Thank you for your ongoing patience.
- resolved Jan 25, 2025, 10:10 PM UTC
We've resolved the issue and all Clover systems are working as expected. Contact support if you have any concerns.