Clover incident
Clover is experiencing an Issue with the web dashboard
Clover experienced a minor incident on February 21, 2024 affecting Dashboard and Online Ordering, lasting 15h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 21, 2024, 12:09 PM UTC
Please note that Clover is experiencing intermittent latency on our Web Dashboard. We have our engineers engaged and will send another update shortly.
- identified Feb 21, 2024, 12:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 21, 2024, 12:14 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 21, 2024, 02:11 PM UTC
Thank you for your ongoing patience while we work to resolve the intermittent latency on Clover’s Web Dashboard. Our engineers are actively working to restore all functionality and will send another update shortly.
- identified Feb 21, 2024, 04:52 PM UTC
Clover’s engineering team continues to fully resolve the Clover dashboard latency you may be experiencing. There may also be intermittent online ordering and app connectivity issues via our Cloud Pay display integration. Thanks for your ongoing patience.
- identified Feb 21, 2024, 05:00 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 21, 2024, 08:10 PM UTC
Thank you again for your ongoing patience as we continue to resolve the Clover dashboard latency you may be experiencing today. As we mentioned earlier, there may also be intermittent online ordering and app connectivity issues via our Cloud Pay display integration. We have our full engineering team engaged to get this resolved as soon as possible.
- resolved Feb 22, 2024, 03:32 AM UTC
Thank you again for your patience today. We have resolved all issues, and our systems are working as expected. We appreciate your business and apologize again for these issues.